Privacy Policy

ABRAKH is committed to conducting its business with the highest ethical standards and appropriate internal controls. This Privacy Policy applies to all users of the ABRAKH website and services.

ABRAKH respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit or use our website, https://abrakh.in, or interact with us through other available channels.

By accessing or using the ABRAKH website, you acknowledge and agree to the practices described in this Privacy Policy.

ABRAKH adheres to the following policies with regard to your privacy.

1. DEFINITIONS

  • “Non-Personal Information” is information that is not personally identifiable. We may obtain such information automatically through your use of the Website with a web browser or through our Services.

  • “Personally Identifiable Information” is non-public information that can be used to identify you and is obtained in connection with providing a product or service to you. It may include information such as your name, address, age, telephone number, email address, and other information you voluntarily provide to us.

2. INFORMATION COLLECTED

When you enter or use the Website, we may collect Non-Personal Information such as your browser type, IP address, device information, and other technical information relating to your use of the Website.

We may collect information about you from the following sources:

  1. Applications, forms, or other information submitted through the Website.

  2. Any medium, including but not limited to email, telephone, and social media interactions.

  3. Transmission from your mobile device.

  4. From third parties where permitted by applicable law.

We collect and use such information to provide meaningful products and services, improve your experience, communicate with you, and for other legitimate business purposes.

3. REGISTRATION

In order to access certain services or features, you may be required to provide information to us. This may include your name, email address, company name and address, phone number, and other relevant information.

ABRAKH may request additional information from you during or after the registration or account creation process, where applicable.

By providing information to ABRAKH, you acknowledge that such information may be used in accordance with this Privacy Policy.

4. CUSTOMER SERVICE

We may collect information when you interact with ABRAKH's customer service team. This information may be used to accurately categorize and respond to customer inquiries, provide support, resolve complaints, and investigate potential breaches of our policies or terms.

5. USING THIRD-PARTY SERVICES AND VISITING THIRD-PARTY WEBSITES

Information provided to third-party websites through or in connection with the Website is not within the control of ABRAKH. You provide such information at your own risk.

The terms and conditions of use and privacy policies of third-party websites to which you provide information will govern their use of such information.

ABRAKH may receive information that you choose to share with third-party services where such information is transmitted to us or where the third-party service is integrated with our Website. ABRAKH will handle such information in accordance with this Privacy Policy and applicable law.

6. USE OF COOKIES

The Website may use “cookies” and similar technologies on your computer or device. Cookies allow us to recognise your device when you return to the ABRAKH Website and help us understand which areas of our Website you have visited.

We may use cookies and related technologies to:

  1. Understand how visitors use our Website.

  2. Improve Website functionality and performance.

  3. Enhance the user experience.

  4. Analyse Website traffic and usage patterns.

  5. Personalise content and improve the relevance of information shown to you.

Most browser software allows you to reject or manage cookies. However, if you reject or disable certain cookies, some functionalities of the Website may not work correctly or may not be available.

Where applicable, we may allow authorised third parties to place or recognise cookies on your browser. Information collected through such cookies may be used to understand general user segments and improve your experience.

7. WEB BEACONS

ABRAKH may use web beacons, pixels, anonymous advertising network tags, cookies, and similar technologies to collect Non-Personal Information about your use of the Website.

These technologies may be used for purposes including anonymous, aggregated auditing, research, analytics, reporting, measuring promotional activities, and understanding engagement with newsletters or special promotions.

The information collected through web beacons and similar technologies may also allow us to statistically monitor data relating to our Website and Services and those of associated third parties.

These technologies are not intended to track your activity outside the Website except where such tracking is performed by third-party advertising or analytics providers in accordance with their own policies and applicable law.

Third-party advertising networks may receive information directly through your browser when advertisements or tracking technologies are loaded. Such networks may place, access, or modify their own cookies in accordance with their respective privacy policies.

If you are a non-registered visitor to the Website, the information collected through cookies, web beacons, and similar technologies will generally consist of Non-Personal Information.

8. LOG FILES, IP ADDRESSES, AND INFORMATION ABOUT YOUR COMPUTER AND MOBILE DEVICE

Due to the communications standards used on the Internet, when you visit the Website, we may automatically receive information about the website or page from which you came and the website or page you visit after leaving the ABRAKH Website.

ABRAKH may also receive your Internet Protocol (“IP”) address, browser type, device type, operating system, and other technical information associated with your device.

Where enabled and permitted, ABRAKH may also receive location-related information provided through third-party services or GPS-enabled devices.

The relationship between your IP address and Personally Identifiable Information will not be shared with third parties except as permitted under this Privacy Policy or as required or permitted by applicable law.

9. BEHAVIOURAL TARGETING

ABRAKH may work with third-party advertising networks or service providers to display advertising on our Website or manage advertising on other websites.

Such advertising partners may use cookies, web beacons, pixels, or similar technologies to collect Non-Personal Information about your activities on our Website and other websites. This information may be used to provide advertising that is more relevant to your interests.

The collection and use of information by third-party advertising providers will also be governed by their respective privacy policies.

10. WIDGETS

The Website may include social media features or other third-party widgets and functionalities.

These features may collect information such as your IP address, the page you are visiting, and other information necessary for the feature to function properly. They may also place or access cookies on your device.

Social media features and widgets may be hosted by a third party or hosted directly on the Website. Your interactions with such features are governed by the privacy policy of the company providing the relevant feature.

11. EXEMPTIONS FROM PRIVACY POLICY

This Privacy Policy does not apply to information that you voluntarily post or disclose through third-party websites or platforms, particularly where such information is publicly available.

Any information you provide directly to third-party platforms will be governed by the privacy policy and terms of that respective platform.

12. USE OF PERSONALLY IDENTIFIABLE INFORMATION

ABRAKH may use Personal Information collected from you to:

  1. Operate, maintain, and improve the Website.

  2. Provide products, services, and information that you request or express interest in.

  3. Process and fulfil orders, where applicable.

  4. Facilitate customer service, reviews, feedback, and analysis.

  5. Understand your interests and needs in order to improve our products, services, and Website.

  6. Evaluate the products, services, and offers made available to users and potential users.

  7. Track and analyse use of the Website and Services.

  8. Provide customer support and respond to enquiries.

  9. Communicate with you and provide information that may be relevant to you through email, telephone, SMS, WhatsApp, social media, or other available means.

  10. Send you updates, technical notices, security alerts, support messages, administrative communications, service information, and marketing communications.

  11. Provide advertisements and promotional communications where permitted by applicable law.

  12. Manage our everyday business operations, including Website administration, fulfilment, analytics, fraud prevention, and enforcement of our policies.

  13. Comply with applicable legal, regulatory, and governmental requirements.

13. LINKS/POSTINGS TO OTHER WEBSITES

The Website may contain links to other websites, platforms, or third-party services.

ABRAKH is not responsible for the actions, practices, content, security, or privacy practices of websites linked to or from the Website.

Such websites may have their own privacy policies, terms and conditions, and other legal documents, which may apply when you use their services.

It is your responsibility to review the privacy policy and terms of any third-party website before providing information or using its services.

14. MARKET RESEARCH

ABRAKH may conduct online surveys or other research activities to gather feedback about the Website, products, services, customer experiences, and other relevant matters.

When participating in a survey or research activity, you may be asked to provide Personally Identifiable Information.

Such information may be used for research, analysis, and improving our products and services and will not be used for sales solicitations except where permitted under this Privacy Policy and applicable law.

Personally Identifiable Information collected through market research will be used by ABRAKH and will not be sold or disclosed to third parties for unrelated purposes without your consent, except as otherwise permitted by this Privacy Policy or applicable law.

15. USE OF AGGREGATE DATA

ABRAKH may combine Non-Personal Information collected through the Website with information from other users to create aggregate or statistical data.

Such aggregate information may be disclosed to third parties for legitimate business purposes, including research, analytics, reporting, and improving our products and services.

Aggregate information does not contain information that directly identifies you and does not include your personal contact information.

16. WHEN WE MAY DISCLOSE YOUR INFORMATION

Except as described below or otherwise agreed to by you, ABRAKH will not disclose your Personally Identifiable Information collected through the Website except as permitted by this Privacy Policy or applicable law.

We may share Personally Identifiable Information with contractors, vendors, service providers, and other third parties that perform services on our behalf, including but not limited to:

  • Website and technology operations.

  • Payment processing and transaction-related services.

  • Order fulfilment and delivery.

  • Customer support.

  • Marketing and advertising services.

  • Research and analytics.

  • Other business-related services.

Access to your Personally Identifiable Information by such contractors and service providers will be limited to information reasonably necessary for them to perform their functions.

We may require such contractors and service providers to:

  1. Protect the privacy and security of your Personally Identifiable Information in accordance with applicable requirements.

  2. Not use or disclose your Personally Identifiable Information for purposes other than providing the services for which they have been engaged, except where required or permitted by law.

We may also disclose Personally Identifiable Information where permitted or required by law, including to government authorities, regulatory bodies, law enforcement agencies, courts, legal advisers, or other relevant parties in response to a valid legal requirement, court order, subpoena, warrant, or other lawful request.

We may also disclose information where reasonably necessary to:

  • Protect the safety, rights, or property of ABRAKH, our users, or others.

  • Prevent or investigate fraud, abuse, or other unlawful activity.

  • Defend or assert our legal rights.

  • Comply with applicable laws and regulations.

  • Protect against a physical or other serious threat to any person.

Where ABRAKH is legally compelled to disclose your Personally Identifiable Information to a third party, we may attempt to notify you where permitted by law and where doing so would not interfere with the legal requirement.

If you prefer that we do not share certain information with our contractors or service providers for purposes that are subject to your choice, you may contact us at abrakhsales@gmail.com.

Please note that such requests may not apply where information sharing is necessary to provide a service, fulfil an order, process a transaction, comply with law, prevent fraud, or perform other necessary business functions.

ABRAKH may also provide content and services through third-party websites or platforms.

ABRAKH will not knowingly disclose your Personally Identifiable Information to such third-party websites without your consent except where permitted by this Privacy Policy. However, any information you independently disclose on such websites will not be subject to this Privacy Policy.

17. SECURITY POLICY & USER ID/PASSWORD

ABRAKH uses reasonable information security measures designed to protect your personal data, accounts, passwords, and other information from unauthorised access, misuse, alteration, disclosure, or destruction.

Where applicable, these measures may include secure data transmission, access controls, firewalls, monitoring systems, and appropriate operational procedures.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while ABRAKH takes reasonable steps to protect your information, we cannot guarantee absolute security.

If you create an account or use a password-protected service, you are responsible for keeping your user ID and password confidential and should not share them with anyone.

If you believe your user ID, password, or account information has been compromised, please contact ABRAKH at abrakhsales@gmail.com.

18. TRANSFER OF OWNERSHIP

If the entire or substantial ownership of ABRAKH, the Website, or the relevant Services changes, ABRAKH may transfer your information to the new owner or successor entity to allow the business and its services to continue operating.

In the event of such a transfer, your information will continue to be handled in accordance with the applicable Privacy Policy, subject to any legally permissible changes made by the new owner or successor entity.

19. YOUR ACCEPTANCE OF THIS PRIVACY POLICY

This Privacy Policy constitutes the current privacy policy of ABRAKH and supersedes any earlier version of this Privacy Policy.

By accessing or using the Website and/or Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

If ABRAKH makes material changes to this Privacy Policy, we may notify you by posting a prominent notice on the Website or through other appropriate communication channels before or when the changes become effective, where required by applicable law.

We encourage you to periodically review this page for the latest information regarding our privacy practices.

Your continued use of the Website or Services after any changes to this Privacy Policy become effective will constitute your acceptance of the revised Privacy Policy, to the extent permitted by applicable law.

20. QUESTIONS ABOUT THIS PRIVACY POLICY

If you have any questions, concerns, or requests regarding this Privacy Policy, the information we collect, or how your information is used, please contact ABRAKH at:

Email: abrakhsales@gmail.com

Website: https://abrakh.in

ABRAKH will make reasonable efforts to respond to privacy-related enquiries in a timely manner.